Privacy Policy

Effective Date / Last Updated: March 26, 2026

This Privacy Policy describes how Ruja Media LLC ("we," "us," or "our"), a Texas limited liability company, collects, uses, and shares information when you visit cpapclaims.com (the "Site"). By using the Site, you agree to the practices described in this policy.

1. Information We Collect

We collect the following categories of personal information:

• Personal identifiers: First name, last name, email address, phone number
• Demographic information: State of residence
• Case-related information: CPAP, BiPAP, or ventilator device model, serial number, and dates of use as you choose to share, health injuries or conditions attributed to device use (including cancer or respiratory illness), treating physicians or facilities as you choose to share, and description of potential claim
• Technical data: IP address, browser type and version, operating system, referring URL, pages visited, time spent on pages
• Consent records: TrustedForm certificate URL, consent timestamp, and the specific disclosure language you agreed to at the time of form submission
• Cookie and tracking data: See Section 7 below

2. How We Collect Your Information

We collect information through the following methods:

• Intake forms with explicit consent: When you submit our contact or case evaluation form, you provide information directly. All form submissions are TrustedForm certified — we use ActiveProspect TrustedForm technology to create an independent, verifiable record of the consent you provided, including the exact disclosure text displayed at the time of submission.
• Automatic collection: We automatically collect technical and usage data when you visit the Site through cookies, web beacons, and analytics tools (see Section 7).

3. Why We Collect Your Information

We collect and use your information to:

• Connect you with qualified attorneys: Our primary purpose is to evaluate whether your inquiry may qualify for attorney review in connection with Philips CPAP / BiPAP / ventilator recall litigation and, if so, to connect you with participating attorneys ("Advertisers of Record") who may be able to handle your claim
• Respond to your questions and communicate about your inquiry
• Maintain TrustedForm consent records as required for TCPA compliance
• Improve website performance and user experience
• Comply with applicable laws and legal obligations
• Prevent fraud and maintain site security

4. Who We Share Your Information With

Ruja Media LLC may share your personal information with the following parties:

• Participating Attorneys (Advertisers of Record): When you submit our form, you consent to having your information shared with one or more attorneys or law firms designated as Advertisers of Record in the consent disclosure shown to you at the time of submission. These attorneys are named or described in the consent language you agreed to. They may use your information to evaluate and potentially handle your claim in connection with Philips CPAP / BiPAP / ventilator recall litigation.
• Service providers: Third-party vendors who assist us with website hosting, analytics, communications, consent verification, and data processing, including:
  • ActiveProspect / TrustedForm: Consent verification and certificate storage
  • Convex: Encrypted cloud data storage for lead records
  • Cloudflare: Website hosting, CDN, and DDoS protection
  • Google Analytics: Website usage analytics
  • Microsoft Clarity: Session replay and heatmap analytics
  These providers are contractually prohibited from using your data for purposes other than providing services to us.
• Legal compliance: When required by law, subpoena, court order, or government request, or when we believe disclosure is necessary to protect our rights or the safety of others.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell your personal information to unaffiliated data brokers for their own marketing purposes. Your information is shared only with attorneys and law firms for the purpose of evaluating and potentially handling your legal claim.

5. Sensitive Health Information

The information you share on this Site may include sensitive health-related details, such as medical diagnoses, treatment history, and medication use. We take the handling of this information seriously.

Important: Ruja Media LLC is not a healthcare provider, health plan, or healthcare clearinghouse, and is therefore not a "covered entity" under the Health Insurance Portability and Accountability Act (HIPAA). HIPAA does not directly apply to our operations. However, we voluntarily apply the following protections to your health-related information:

• Health-related information is encrypted both in transit (HTTPS/TLS) and at rest in our data storage systems
• Access to sensitive health data is restricted to authorized personnel and attorney partners with a legitimate need to evaluate your claim
• We do not use your health information for advertising or marketing unrelated to your legal inquiry
• We share your health information only with the attorneys and law firms you consented to be contacted by at the time of form submission

6. TCPA Consent

When you submit our contact form and check the TCPA consent checkbox, you expressly consent to be contacted by Ruja Media LLC and its participating attorney network partners (Advertisers of Record identified in the consent disclosure) by telephone (including via automatic telephone dialing systems and prerecorded or artificial voice messages), text message, email, and other electronic means at the phone number and email address you provide. Consent is not a condition of receiving services or legal evaluation. You may revoke consent at any time by contacting us at [email protected] or by replying STOP to any text message. Message and data rates may apply.

7. Do Not Call Compliance

Ruja Media LLC respects the National Do Not Call (DNC) Registry. We maintain internal do-not-call procedures and honor DNC Registry registrations. If you do not wish to be contacted by telephone, please indicate this when submitting your inquiry or contact us at [email protected] to be added to our internal do-not-call list. Note: By providing express written TCPA consent via our form, you are providing permission to be contacted even if your number appears on a DNC list.

8. Cookies and Tracking Technologies

We use the following tracking technologies on this Site:

• Google Analytics (GA4 — ID: G-C3XG6GHFKM): Collects anonymized data about site usage, including page views, session duration, and traffic sources. See Google's Privacy Policy. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
• Microsoft Clarity (ID: vvhvc89ccj): Records session replays and heatmaps to help us improve user experience. See Microsoft's Privacy Statement.
• TrustedForm (ActiveProspect): Embedded on our intake forms to capture consent certificates. TrustedForm may collect your IP address, browser fingerprint, form interaction data, and the page content at the time of submission for the purpose of verifying consent. See ActiveProspect's Privacy Policy.
• Functional cookies: Used to store your cookie consent preference (localStorage).

You can control cookies through your browser settings. Note that disabling cookies may affect some site functionality. We do not use cookies for cross-site behavioral advertising.

9. How We Protect Your Data

We implement commercially reasonable technical and organizational safeguards to protect your personal information:

• Encryption in transit: All data transmitted between your browser and our Site is encrypted via HTTPS (TLS).
• Encryption at rest: Lead records stored in Convex are encrypted at rest.
• Access controls: Access to personal data is restricted to authorized personnel and attorney partners who need it to evaluate your claim.
• Vendor contracts: All third-party service providers are bound by data processing agreements prohibiting unauthorized use of your data.

However, no internet transmission or electronic storage system is 100% secure. We cannot guarantee absolute security of information transmitted online.

10. Data Retention

We retain lead data for 3 years from the date of collection, or as required by applicable statutes of limitations for the relevant litigation type, whichever is longer. In some cases — particularly for litigation types with extended statutes of limitations — data may be retained for up to 7 years. TrustedForm consent certificates may be retained for up to 5 years per our agreement with ActiveProspect.

You may request earlier deletion of your personal information subject to legal retention obligations and ongoing litigation support requirements (see Section 11).

11. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information:

All Users

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information (subject to legal retention obligations)
• Opt-out of communications: Withdraw consent for marketing or TCPA contacts at any time

To exercise these rights, contact us at [email protected] with subject line "Privacy Request." We will respond within 45 days. Identity verification may be required before processing certain requests.

California Residents — CCPA / CPRA Rights

If you are a California resident, you have the following additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

• Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you, the sources of collection, our business purpose for collecting it, and the categories of third parties we share it with.
• Right to Delete: Request deletion of your personal information, subject to certain exceptions (e.g., legal obligations, ongoing litigation support).
• Right to Correct: Request correction of inaccurate personal information we maintain about you.
• Right to Opt Out of Sale/Sharing: See Section 12 below.
• Right to Limit Use of Sensitive Personal Information: To the extent we process sensitive personal information (such as health information), you may request we limit its use to what is necessary to provide the services you requested.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

To exercise California rights, contact us at [email protected] with subject line "CCPA Request." We will respond within 45 days. We may need to verify your identity before processing your request.

Other State Privacy Rights

Residents of Colorado, Connecticut, Virginia, Utah, Texas, and other states with comprehensive privacy laws may have similar rights to access, correct, delete, and opt out of certain processing of their personal data. Contact us at [email protected] to exercise these rights.

12. Do Not Sell or Share My Personal Information

Ruja Media LLC does not sell personal information to data brokers for monetary consideration. However, under the broad definition of "sale" and "sharing" under CCPA/CPRA, sharing your data with participating attorneys (Advertisers of Record) for legal evaluation and use of third-party analytics cookies may constitute "sharing" for cross-context behavioral advertising purposes.

To opt out of the sharing of your personal information, contact us at [email protected] with the subject line "Do Not Sell or Share." We also honor browser-based Global Privacy Control (GPC) opt-out signals for California residents.

13. Children's Privacy

This Site is intended for adults (18 years and older) and for parents or legal guardians submitting claims on behalf of injured minors where applicable. We do not knowingly collect personal information directly from children under 13. If we learn we have collected information directly from a child under 13, we will delete it promptly. If you believe we may have collected information directly from a child under 13, please contact us at [email protected].

14. Third-Party Links

This Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any information.

15. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date at the top of this page. We recommend checking this page periodically. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.

16. Contact Us

For privacy-related questions, requests, or concerns, please contact:

Ruja Media LLC
Privacy Inquiries
Email: [email protected]